Steam Discussions
Post in the PENNANT Steam Discussions. Other players can see the thread and add what they found. Posts there are public.
NoCouch
Support
How to report a bug in PENNANT, on Steam or on iPhone, and answers to the questions that come up most.
Report a bug
Write to pennantsportsgame@gmail.com. Use it for anything you would rather not post in public, and for iPhone bugs.
What to include
- Which version: Steam, or iPhone, and the version of Windows or iOS.
- What you did, what you expected, and what happened instead.
- The in-game date and the screen you were on.
- A screenshot, if you can take one.
- On Steam, your save: press Export save at the bottom of the sidebar and attach the file. It lets us load the exact moment. The iPhone app has no save export, so the date and the screen matter more there.
A save holds your generated league, your club and your moves, nothing else about you. See the Privacy Policy for what happens to what you send.
Common questions
Where is my save?
Steam: the game saves after every move. It keeps the save on your computer and copies it to a saves folder, on Windows %APPDATA%\PENNANT\saves. If Steam Cloud is on for PENNANT, Steam keeps a copy of that folder too.
iPhone: the app saves as you play, in its own storage on your phone. Deleting the app deletes the save and your Hall of Owners record.
Can I undo a move or keep a second save?
No. PENNANT keeps one save and writes it after every move, so the trade your GM talked you into stays made. On Steam, Export save at the bottom of the sidebar writes the save to a file you can keep, and Import a save on the start screen loads one back if something goes wrong.
How do I start over?
Steam: press New owner life at the bottom of the sidebar, then Sell up and start a new owner life.
iPhone: on the Desk, tap the gear for Settings, then Sell the club, then Sell up and start a new owner life.
The club's era goes into the Hall of Owners with your record and badges, and the run ends. There is no undo. In Classic, if the board's sale vote is already counting down, selling also pays the board's clawback, and the screen shows the amount before you confirm.
Do my phone and Steam saves sync?
No. The iPhone app and the Steam game keep separate saves and separate Halls of Owners. A save on your phone stays on your phone, and a Steam save stays on your computer and in Steam Cloud. There is no account that links them, and no way to move a save from one to the other.
Can I play on two computers?
With Steam Cloud on for PENNANT, Steam copies your saves folder between computers. Quit the game on one computer before you start it on the other.
Does PENNANT need the internet?
No. Both versions play offline. The iPhone app never connects on its own, and the Steam game talks only to the Steam client on your computer, for achievements.
Is the Pariah prize on the phone?
No. On iPhone, The Pariah is the hardest job in the game and nothing more. Naming the League Championship trophy belongs to the Steam game.
How do I claim the Pariah prize?
The Steam game tells you the day you win it. Take three screenshots (that October's bracket, the History page and your owner card), press Export save, and send the screenshots and the save file to pennantsportsgame@gmail.com. The earliest verified claim takes it.
Are these real teams and players?
No. PENNANT has no licenses and no real rosters. Every club, player and season is generated, so every story is your own.
How do I get a refund?
Purchases go through the store you bought from. On Steam, use Steam Support. On the App Store, use Apple's Report a Problem page.
Still stuck?
Email pennantsportsgame@gmail.com and tell us what you see.